sm.Sourabh
Mukherjee

RETENTION AND MEASUREMENT

Make growth
stick.

I help teams understand what creates repeat value, then build the lifecycle, attribution, and reporting systems to grow it.

Request a free retention audit

WHAT I CAN HELP WITH

Less leakage. Better decisions.

Acquisition can look healthy while the business leaks value after the first click. I connect cohorts, journeys, product moments, and reporting to find the leak.

Cohort and funnel analysis01

Define activation, retention, repeat purchase, payback, and the user segments that actually matter.

Lifecycle journeys02

Push, email, in-app, CRM, personalisation, cross-sell, and no-spam communication plans for valuable cohorts.

Attribution foundations03

Event taxonomies, source-of-truth decisions, deep links, channel measurement, and data accuracy checks.

MarTech architecture04

GA4, Firebase, AppsFlyer, CDP, Braze, MoEngage, CleverTap, and the operating layer your team can maintain.

Experimentation05

Hypotheses, prioritisation, guardrails, test design, and a record of what the business has learned.

Executive reporting06

Dashboards and reviews that make it easy to decide where the next budget, hour, or hire should go.

RELEVANT EXPERIENCE

Cleartrip · Swiggy · Food-tech growth

Selected evidence includes D30 retention doubling from 12% to 24% at Cleartrip, 40% retention lift on Swiggy’s Project D, and a reported 45% reduction in food-tech cart abandonment.

See the selected work

Where is your funnel leaking value?

Send your product or funnel context. I’ll use the first conversation to point to the metric and journey worth investigating first.

Related case studies